DONOR CARE EXECUTIVE (FIXED TERM)
PERIOD: 6 Months Fixed Term
SALARY: Competitive
HOURS: **Apply on the website** hours per week
STARTING DATE: April **Apply on the website**
Fighting Blindness is seeking a part time Donor Care Executive to join
their team.
ABOUT FIGHTING BLINDNESS
Fighting Blindness is the national vision research charity, having
invested over ?**Apply on the website** million in more than **Apply
on the website** research projects since its inception in **Apply on
the website**. The organisation provides professional counselling and
therapeutic services for individuals and families living with vision
impairment. It advocates for equity of access to timely and
appropriate diagnosis, healthcare, therapies and support services and,
through education and information provision, works to empower the
**Apply on the website**,**Apply on the website** children and adults
in Ireland who are blind or visually impaired.
JOB PURPOSE
The Donor Care Executive will report directly to the Fundraising
Manager and provide support around related administration with a
particular focus on our monthly lottery, the Private Members Draw, and
our CRM system, Raiser?s Edge.
The ideal candidate will have an interest in the charity sector and
will want to work with respect and empathy for the organisation and
the people it serves.
ROLE AND RESPONSIBILITIES
* Coordinating the donor care process for all members of the Private
Members Draw and supporting the Fundraising Manager on this campaign;
* Setting up and cancelling direct debits, as well as communicating
with direct debit donors;
* Donor care ? communicating with donors via email, text and phone
regarding their donations and queries;
* Inputting and maintaining comprehensive and accurate records on
Raiser?s Edge in a timely manner;
* Providing administrative support for all fundraising campaigns,
including database and online support;
* Processing post and incoming donations;
* Updating Raiser?s Edge with donor contact details in compliance
with GDPR, and setting up contact lists;
* Supporting around logistics of donor care and stewardship;
* Supporting office operation activities such as answering the
phones and responding to emails regarding fundraising;
* Supporting the preparation process for meetings with donors and
prospective donors;
* Providing administrative support to the fundraising manager;
* Attending and minute-taking at fundraising meetings.
* Providing administrative support to the CEO as and when it might
be required in the absence of the Operations Manager.
SKILLS AND PROFESSIONAL CHARACTERISTICS
* Relevant 3rd level qualification in a related field essential
* Minimum three years? relevant experience
* Accuracy and attention to detail are essential to this role;
* A high level of experience in using the Microsoft Office suite and
database software, including Mail Merge and excel skills;
* Knowledge of Raiser?s Edge or similar CRM system;
* High level of administrative and organisational skills, including
the ability to manage competing priorities and working to deadlines;
* Highly developed interpersonal and communication skills;
* Ability to build rapport and collaborative working relationships
with all stakeholders;
* Self-motivated with a high level of organisational ability,
accuracy and attention to detail
* Experience of dealing with sensitive information in a professional
manner, with adherence to data protection legislation;
* Knowledge of the charity and voluntary sector advantageous
All employees are currently working remotely due to Government
pandemic restriction advice. Position usually based at Fighting
Blindness office, 7 Ely Place, Dublin 2. Interested candidates should
submit a copy of their curriculum vitae and cover letter to Anna Moran
at **Apply on the website**.
CLOSING DATE: **APPLY ON THE WEBSITE** MARCH **APPLY ON THE WEBSITE**
_FIGHTING BLINDNESS IS AN EQUAL OPPORTUNITIES EMPLOYER._
We need : English (Good)
Type: Permanent
Payment:
Category: Health
